Overview

In today’s fast-paced financial sector, institutions process millions of bank statements daily, requiring high precision in document annotation and document labeling services to meet compliance, speed, and data management demands. Klatch partnered with a leading financial institution to deliver a large-scale financial data annotation project, specifically annotating and verifying U.S.-based bank statements. This allowed the client to enhance document parsing capabilities for advanced data analytics, automated compliance, and improved fraud detection processes. Our tailored document annotation service equipped their machine learning models with the precise, structured data essential for efficient transaction processing and regulatory requirements.

Our client sought a reliable OCR annotation service to replace labor-intensive manual review methods with a high-efficiency, automated financial data annotation system. Klatch’s document annotation service created an extensive dataset to train AI models on extracting critical financial data from thousands of diverse U.S. bank statements. This project, requiring stringent accuracy, agility, and security, saw Klatch’s document annotation expertise deliver an end-to-end data annotation solution. This solution adhered to rigorous timelines and addressed the client’s complex data needs with an agile financial data annotation approach.

Client
Confidential
Industry
Financial Services
Use case
Automated Document Analysis, Financial Data Extraction, Document Annotation, OCR Annotation

Challenge

The financial services industry demands exceptional precision and security when handling sensitive financial data annotation projects, particularly with high volumes and intricate document types like bank statements. This document annotation challenge required balancing rapid document labeling service speed, accuracy, and data protection.

The sheer scale of this document annotation project, processing 300 statements daily, totaling over 6,000 documents per month, posed a substantial operational challenge. Meeting this high throughput required a robust, agile annotation framework without compromising the meticulous quality needed in each document.

Bank statements’ varied layouts and formats added further complexity, as the client used over 20 unique bank statement templates. The diversity, from computer-generated PDFs to photographed images, required an advanced financial data annotation solution that adapted to each document’s structure while ensuring uniform annotation.

Compliance was another critical factor. The client required annotators based exclusively in the U.S. and Europe, necessitating a selective and strategically sourced annotation team. The multi-tiered quality assurance and strict data confidentiality protocols underscored the project’s regulatory significance and data protection requirements.

Solution

Klatch designed a comprehensive, scalable solution that addressed the complex challenges of financial document annotation while maintaining the highest standards of security and accuracy.

Customized Annotation Workflow
We developed a sophisticated annotation framework tailored to the client’s specific requirements. This included custom labeling templates for document IDs, transaction-level annotations, and page numbers. By standardizing annotations across diverse bank formats and incorporating client feedback into our labeling framework, we established an efficient process that optimized speed and accuracy. The workflow was designed to be adaptable, anticipating the potential expansion from the initial 20 bank formats to over 100 unique templates.

Strategic Workforce Development
We assembled a specialized team of U.S. and Europe-based annotators to ensure compliance with regional requirements. These professionals underwent rigorous training in annotation guidelines and sensitive data handling protocols. The team’s expertise in financial document interpretation and understanding of local regulatory requirements enabled them to handle complex banking documents with precision.

Robust Security and Quality Control
Given the sensitive nature of financial documents, we implemented a multi-tiered quality assurance system:

  1. A secure, isolated workspace with encrypted file handling
  2. Restricted data access protocols
  3. A three-tier quality control process with dedicated QC specialists
  4. Comprehensive quality metrics achieving 98% accuracy
  5. Regular monitoring and reporting mechanisms for continuous improvement

Client-Centric Project Management
Our priority customer service team maintained consistent communication with the client, adapting to their preferred engagement style. Whether through weekly check-ins or milestone-based updates, we ensured transparent project oversight and quick response to evolving needs. This flexible approach allowed us to maintain the demanding pace of 300 daily annotations while accommodating dynamic project requirements.

Scalable Infrastructure
We built our solution on a foundation designed for growth. Our infrastructure could seamlessly handle increased document diversity and volume, ensuring long-term sustainability. Our agile pricing model complemented this scalability, which offered competitive rates without compromising quality or turnaround times.

This comprehensive approach enabled us to deliver a solution that met the immediate annotation needs and established a framework for future expansion and enhancement of the client’s document processing capabilities.

Results

Klatch’s comprehensive approach delivered exceptional outcomes, transforming the client’s document annotation capabilities and setting new benchmarks for accuracy and efficiency.

Quantifiable Achievements

  • Consistently maintained 98% annotation accuracy across 6,000 monthly statements
  • Successfully processed 300 documents daily, meeting aggressive timelines
  • Handled over 20 different bank statement formats effectively
  • Reduced document processing time by 60%
  • Improved data extraction accuracy by 40%

Enhanced Processing Capabilities
Our high-quality annotations significantly improved the client’s computer vision models’ ability to parse bank statement data. The consistent accuracy levels achieved across various document formats and layouts enabled more reliable data analysis and transaction tracking. This improvement in parsing capabilities directly contributed to the client’s operational efficiency, allowing for immediate deployment of annotated data into their systems.

Operational Excellence
Implementing our multi-tiered quality control model effectively minimized errors and reduced the need for rework. By maintaining high-quality standards on the first pass, we streamlined the integration of annotated data into the client’s systems. Our ability to handle personal and corporate statements while meeting volume requirements demonstrated the robustness of our annotation framework.

Strategic Impact
Beyond immediate operational improvements, our engagement established a foundation for future scaling. We developed comprehensive documentation and best practices that could be applied to similar projects, positioning the client for continued success in their automated document processing initiatives. This groundwork created a clear pathway for expanding their capabilities to handle additional bank formats and increased volumes.

Partnership Success
The client’s satisfaction with our adaptability, dedication, and attention to detail led to discussions about a long-term partnership. This successful collaboration positioned Klatch as their preferred partner for future document annotation initiatives, validating our commitment to delivering high-quality, cost-effective, and scalable annotation services.

This project stands as a testament to Klatch’s ability to handle complex document annotation needs while maintaining the highest standards of security and accuracy. Our success in meeting client objectives while exceeding expectations has established a new benchmark in financial document processing solutions.